Twenty One Stories website is owned and operated by West Midlands Trains Ltd, whose registered office is at 2nd Floor St Andrew's House, 18-20 St Andrew Street, London EC4A 3AG. West Midlands Trains Ltd is a company registered in England and Wales with company number 09860466.
For the purposes of legal information "We", "Our" and "Us" refers to West Midlands Trains Ltd. Please review this legal information carefully before using this website. Your use of this website indicates your agreement to be bound by these terms.
Before accessing and using this Site, please read these Terms carefully because they constitute a legal agreement between us and you. BY USING THIS SITE, YOU AGREE TO THESE TERMS AND AFFIRM THAT YOU ARE ABLE AND LEGALLY COMPETENT TO DO SO.
IMPORTANT NOTE: THESE TERMS CONTAIN PROVISIONS THAT LIMIT OUR LIABILITY TO YOU AND REQUIRE YOU TO RESOLVE ANY DISPUTE WITH US THROUGH FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, IF ANY, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED OR REPRESENTATIVE CAPACITY. Please see “DISCLAIMER OF WARRANTIES & LIMITATIONS OF LIABILITY” (Section 8) and “DISPUTE RESOLUTION” (Section 10) below for more information.
IF YOU DO NOT AGREE TO ANY PART OF THESE TERMS, THEN PLEASE DO NOT USE THIS WEBSITE.
1 Changes to Terms
The Effective Date of these Terms is set forth at the top of this webpage. We do not intend to change these Terms very often but reserve the right to do so. We will notify you of any material change by posting notice on this webpage. Whenever possible, we will notify you in advance of our changes. We do not make changes that have retroactive effect unless we are legally required to do so.
Your continued use of this website after the Effective Date constitutes your acceptance of the amended Terms. The amended Terms supersede all previous versions of the Terms. For this reason, we encourage you to review these Terms any time you access or use this website and to print out a copy of these Terms for your records.
2 Additional Terms
Certain services offered by or through this website, such as mobile applications, sweepstakes, offers contests and other services, may be governed by additional terms and conditions presented in conjunction with them. You must agree to the additional terms before using such services. These Terms and any additional terms will apply equally. If any additional term is irrevocably inconsistent with any provision of these Terms, the additional term will prevail.
3 Our Content
We retain full and complete title to all information and materials provided on or through or submitted to this website, including any artwork, graphics, text, video and audio clips, trademarks, logos and other content (collectively, "Our Content").
If you agree to these Terms (as well as any additional terms and conditions related specifically to Our Content), then you may download, print and/or copy Our Content solely for your own personal use.
Unless We provide you with written authorisation to do so, you may not:
Incorporate any of Our Content into any other work (such as your own website) or use Our Content in any public or commercial manner;
Copy, modify, reproduce, adapt, reverse engineer, distribute, frame, republish, upload, display, post, transmit, transfer, license or sell Our Content in any form or by any means;
Change any of the notices about copyright, trademarks or other intellectual property rights that may be part of Our Content; or
'Deep link’ to this website (i.e., link to any page other than the home page of this website).
4 Your Submissions
We may from time to time offer areas where you and other users can post or otherwise submit information, photos, graphics, creative suggestions, ideas, notes, concepts, information, ratings or other materials on or to this website (collectively, "Submissions"). By sending, posting or transmitting Submissions to Us (and/or our designees), you grant Us and our designees a worldwide, non-exclusive, sub-licensable (through multiple tiers), transferable, royalty-free, perpetual, irrevocable right to use, reproduce, sublicense (through multiple tiers), distribute, create derivative works of, perform and import your Submissions in any media now known or hereafter developed, for any purpose whatsoever, commercial or otherwise, without compensation to you. In other words, We have the automatic right to use your Submissions -- including reproducing, disclosing, publishing or broadcasting your Submission -- anywhere, anytime, in any medium and for any purpose. Under no circumstances are you entitled to payment if We use one for your Submissions. All Submissions are deemed non-confidential and non-proprietary.
You are responsible for the content of your Submissions. By posting a Submission, you represent and warrant that:
You own or otherwise control all of the rights to your Submission, including without limitation all copyrights and trademarks;
Your Submission is true and accurate;
Your Submission does not violate the rights of any other person or entity, such as rights of privacy and publicity; and
Your Submission complies with applicable laws, rules and regulations.
You acknowledge and agree that We have the right (but not the obligation) to alter, remove or refuse to post or allow to be posted any Submission. We take no responsibility and assumes no liability for any Submission posted by you or any third party.
We strongly encourage you not to disclose any personal information in your Submissions because other people can see and use the personal information in your Submissions. We are not responsible for information that you choose to communicate via Submissions.
5 Using This Website
YOU MUST BE AT LEAST AGE THIRTEEN (13) TO USE THIS WEBSITE. By accessing, using and/or submitting information to or through our website, you represent that you are not younger than age 13.
IF YOU ARE BETWEEN AGE THIRTEEN (13) AND THE AGE OF MAJORITY IN YOUR PLACE OF RESIDENCE, YOU MAY USE THIS WEBSITE ONLY UNDER THE SUPERVISION OF YOUR PARENT OR LEGAL GUARDIAN.
IF YOU ARE THE PARENT OR LEGAL GUARDIAN AND CONSENT TO YOUR MINOR CHILD’S ACCESS TO AND USE OF THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS ON BEHALF OF YOURSELF AND YOUR MINOR CHILD. We encourage you to investigate commercially available parental control protections (such as computer hardware, software or filtering services) that may assist you in limiting access to material considered harmful to minors.
While using this website, you will not:
Create a false identity or impersonate any person, including falsely indicating that you are a West Midlands Train official or representative, celebrity or public figure;
Transmit to or through this website any advertisement, solicitation, junk mail or other unsolicited or unauthorised commercial or promotional content (unless expressly permitted in writing by Us);
Disrupt or attempt to disrupt the proper working of this website (e.g., by hacking into our servers or our social media accounts);
Restrict or inhibit any other person from using and enjoying this website;
Use any spambot, botnet or other bot, scraper or other automated means to access this website or transmit any virus, worm, Trojan or other malware to or through this website;
Modify, adapt, sublicense, translate, sell, reverse engineer, decompile or disassemble any portion of any of this website;
"Frame" or "mirror" any part of any of this website unless you have Our prior written authorisation;
Post or transmit any material or engage in any other behaviour or activity that is false, misleading, unlawful, offensive, disruptive, harmful or otherwise objectionable (as determined by Us); or
Assist any person in engaging in any of the activities described above.
We have the discretion to terminate your access to this website without notice for any violation of the above rules. If you access and use this website on your smartphone, tablet or other mobile device, you must have wireless service through Wi-Fi or a participating mobile service provider. Certain services may require text messaging (SMS or MMS) capability. You agree that you are solely responsible for all message and data charges that you incur from your mobile service provider.
6 Third-Party Websites
The Site may contain links to third-party websites and services, including social media (collectively, “Linked Sites”). Linked Sites are not under the control of Us and We are not responsible for Linked Sites or for any information or materials on, or any form of transmission received from, any Linked Site. The inclusion of a link does not imply endorsement by Us of the Linked Site or any association with the operators of the Linked Site. We do not investigate, verify or monitor the Linked Sites. We provide links to Linked Sites for your convenience only. You access Linked Sites at your own risk.
Please make sure that you carefully read our Privacy Statement to learn about the information that We collect on this website and how we process it. Without limiting the terms of our Privacy Statement, you understand that We do not and cannot guarantee that your use of this website and/or the information provided by you through this website will be private or secure. You are responsible for using the precautions and security measures best suited for your situation and intended use of this website. We reserve the right at all times to disclose any information as We deem necessary to satisfy any applicable law, regulation, legal process or governmental request.
8 Disclaimers of Warranties and Limitations of Liability
We warrant that We have validly entered into these Terms and have the legal power to do so. You warrant that you have validly entered into these Terms and have the legal power to do so.
EXCEPT AS EXPRESSLY PROVIDED ABOVE, OUR SERVICES ARE PROVIDED "AS IS" AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE specifically disclaim all warranties and conditions of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, non-infringement, freedom from defects, uninterrupted use and all warranties implied from any course of dealing or usage of trade. We do not warrant that (a) this website will meet your requirements, (b) operation of this website will be uninterrupted or virus- or error-free or (c) errors will be corrected. Any oral or written advice provided by US or its authorised agents does not and will not create any warranty. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES WHICH MEANS THAT SOME OR ALL OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
YOUR USE OF OUR SERVICES IS AT YOUR OWN RISK.
YOU AGREE THAT IN NO EVENT WILL WE BE LIABLE (Y) FOR DAMAGES OF ANY KIND, INCLUDING DIRECT, INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA OR PROFITS OR BUSINESS INTERRUPTION), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER ARISING IN ANY WAY IN CONNECTION WITH THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR (Z) FOR ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES.
The foregoing disclaimer of liability will not apply to the extent prohibited by applicable law in the jurisdiction of your place of residence. You acknowledge and agree that the above limitations of liability together with the other provisions in these Terms that limit liability are essential terms and that WE would not be willing to grant you the rights set forth in these Terms but for your agreement to the above limitations of liability.
You agree to indemnify and defend Us and its directors, officers, employees and agents from and against all losses, liabilities, actual or pending claims, actions, damages, expenses, costs of defence and reasonable lawyers’ fees brought against Us by any third-party arising from your violation of these Terms, the rights of a third-party or applicable law. We reserve the right, at its own expense, to assume the exclusive defence and control of any matter subject to indemnification hereunder. In any event, no settlement that affects the rights or obligations of Us may be made without Our prior written approval.
10 Dispute Resolution
These Terms are governed by and construed and enforced in accordance with the internal laws of the United Kingdom. and are binding upon the parties hereto in the United Kingdom and worldwide.
YOU AND BUSINESS NAME AGREE THAT ALL CLAIMS WILL BE RESOLVED BY BINDING ARBITRATION IN THE MANNER SPECIFIED IN THIS SECTION 10 AND THAT YOU AND US WAIVE ANY RIGHT TO BRING SUCH CLAIMS BEFORE ANY COURT OF LAW.
YOU AND US FURTHER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS ACCESS TO DISCOVERY, ALSO MAY BE UNAVAILABLE OR LIMITED IN ARBITRATION.
Any dispute between you and Us and its agents, employees, officers, directors, principals, successors, assigns, subsidiaries or affiliates (collectively for purposes of this Section 10, “Our Parties”) arising from or relating to these Terms and their interpretation or the breach, termination or validity thereof, the relationships which result from these Terms, including disputes about the validity, scope or enforceability of this agreement to arbitration (collectively, "Covered Disputes") will be settled by binding arbitration in the United Kingdom administered by the LCIA in accordance with its International Arbitration Rules in effect on the date thereof.
Prior to initiating any arbitration, the initiating party will give the other party at least 60 days' advanced written notice of its intent to file for arbitration. We will provide such notice by mail or email using the contact information on file with Us and you must provide such notice by mail to West Midlands Trains Ltd, 2nd Floor St Andrew's House, 18-20 St Andrew Street, London EC4A 3AG.
Payment of all filing, administration and arbitrator fees will be governed by the LCIA rules. If, however, you are able to demonstrate that the costs of arbitration will be cost-prohibitive for you as compared to the costs of litigation, We will pay as much of the filing, administration and arbitrator fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive for you. If the arbitrator determines the claim(s) you assert in the arbitration are frivolous, you agree to reimburse Us for all fees associated with the arbitration that We paid on your behalf, which you otherwise would be obligated to pay under the LCIA rules.
A single arbitrator will be selected in accordance with the LCIA Commercial Arbitration Rules. The arbitration shall be conducted in the English language. The arbitrator will have the power to grant whatever relief would be available in a court under law or in equity and any award of the arbitrator will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. The arbitrator will not, however, have the power to award punitive or exemplary damages, the right to which each party hereby waives. The arbitrator will apply applicable law and the provisions of these Terms and the failure to do so will be deemed an excess of arbitral authority and grounds for judicial review. The arbitrator’s decision must be with a written explanation and remain confidential.
We and you agree that any Covered Dispute will be submitted to arbitration on an individual basis only. Neither We nor you are entitled to arbitrate any Covered Dispute as a class, representative or private attorney action and the arbitrator will have no authority to proceed on a class, representative or private attorney general basis. If any provision of the agreement to arbitrate in this Section 10 is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced (but in no case will there be a class, representative or private attorney general arbitration). Regardless of any statute or law to the contrary, notice on any claim arising from or related to these Terms must be made within one (1) year after such claim arose or be forever barred.
Please Note: By agreeing to these Terms, you explicitly agree that any claims or actions that you may otherwise have against Us under the laws of any jurisdiction outside the United Kingdom are hereby waived, including without limitation, any claims or actions under the laws of your own country and that your sole location and applicable law for any dispute is in the United Kingdom according to the terms of this Section 10.
These Terms automatically terminate when you fail to comply with any term or condition of them. We may terminate or modify your access to this website, with or without notice to you, at any time for any reason. For example, access to this website may be denied without notice if We believe that you are not at least age 13.
Termination will not limit any of Our other rights or remedies. This Section 11, along with Sections 3, 8, 9, 10 and 16, survive termination of these Terms.
12 Claims of Copyright Infringement
We respond to notices of alleged infringement as required by The Copyright, Designs and Patents Act 1988, including by removing or disabling access to material claimed to be the subject of infringing activity.
If you have a good faith belief that your work has been copied in a way that constitutes copyright infringement or that your intellectual property rights otherwise have been violated on or through this website, please send your claim or notice of infringement to West Midlands Trains Ltd, 2nd Floor St Andrew's House, 18-20 St Andrew Street, London EC4A 3AG.
These Terms, together with our Privacy Statement, contain the entire understanding by and between Us and you with respect to the matters contained herein and there are no promises, covenants or undertakings other than those expressly set forth herein.
These Terms (i) inure to the benefit of and will be binding upon Us and you and your successors and assigns, respectively, and (ii) may be assigned by Us but you may not assign them without the prior express written consent of Us.
If any provision of these Terms is or becomes unenforceable or invalid, the remaining provisions will continue with the same effect as if such unenforceable or invalid provision had not been inserted herein.
If We fail or you fail to perform any term hereof and the other party does not enforce such term, the failure to enforce on any occasion will not constitute a waiver of any term and will not prevent enforcement on any other occasion.
Nothing contained in these Terms will be deemed to constitute Us or you as the agent or representative of the other or as joint venturers or partners.
If We or you are prevented from performing or unable to perform any obligation under these Terms due to any cause beyond the reasonable control of the party invoking this provision, the affected party's performance will be extended for the period of delay or inability to perform due to such occurrence.
The headings and captions contained herein are for convenience only.
These Terms and all related documentation will be drafted in English. While certain text in these Terms may be made available in languages other than English (whether translated by a person or solely by computer software), the English language version controls.